About a specific piece
Use the Enquire button on the product page. It records the enquiry against the piece before it opens WhatsApp, so we have the context even if the message never gets sent.
About an existing order
Your orders are listed in your account with their current production stage. If you ordered without signing in, use the tracking page with your order number and the mobile number on the order.
Commissions
Bridal and full-jaal commissions are quoted individually because coverage, not size, drives the cost. Lead times run to many months, so early conversations are better than precise ones.